Watching the Postal Service compete with FedEx, it’s wise to remember that USPS has one advantage: a enormous sugar daddy. In the latest year, a $754M sugar daddy. The results of the U.S. Postal Service’s ongoing surrender to e-mail, United … Continue reading
Category Archives: Leadership
FedEx manages to alienate the small business customer. Small businesses and entrepreneurs that are using FedEx are finding SmartPost just as terrible as the company’s sales team. Those who use Amazon to sell goods are forced to use FedEx SmartPost, … Continue reading
Surprising to find that one of the more digitally advanced sectors of retail is automotive retail. Yes, car dealers. As I gaze into the next decade, it seems to me that automotive retail outlets are ideally suited to take advantage … Continue reading
Geeks of a certain age have watched the sad, slow, lingering death of RadioShack with dismay and wistfulness. It didn’t have to be this way. There are still potential RadioShack customers out there. Some need HDMI cables and aren’t willing … Continue reading
Used to be, we told organizations to fight to eliminate “shadow IT” spend, and control it all within the IT function. Now, CIOs need to embrace it and manage it. In order to prevent shadow IT from becoming a problem, … Continue reading
Übergeek Ray Kurzweil lays it all out for the next 25 years. And he’s been right before. By the 2020s, most diseases will go away as nanobots become smarter than current medical technology. Normal human eating can be replaced by … Continue reading
How can the CIO stay relevant in the era of IT ‘consumerization’? Excellence in user experience in the consumer arena is driving expectations of department heads for similar experiences with business solutions. Department heads want to find business solutions for … Continue reading
FedEx business unit to consolidate 1200 employees to new campus in Plano, Tx. Occupancy slated for late 2015. About the same time, KDC signed a deal to build a 265,000-square-foot headquarters for FedEx Office as part of the Legacy West … Continue reading
The retail experience is going digital ever faster, and many retailers are struggling to keep up with the changes. Last year, online shopping via mobile devices overtook desktop usage for the first time, indicating a big shift in consumer behavior … Continue reading
Boeing beats profits estimates, is flush with cash. (Can’t help but wonder why it’s so agonizing for them to procure goods and services from strategic vendors, just sayin’.) Fourth-quarter profit excluding pension expense was $2.31 a share, Chicago-based Boeing said … Continue reading